Order a replacement Capital One card in a few clicks and activate it as soon as it arrives.
Replacement cards typically arrive by mail in 4–7 business days.
Steps
- Sign in to your online account or the mobile app.
- Open Services or Card Settings.
- Choose the card that needs replacing.
- Tap Replace Card.
- Pick a reason (lost, stolen, damaged, or not received).
- Confirm your mailing address.
- Submit the request.
- Wait for the new card to arrive by mail.
- Activate the new card at capitalone.com/activate.
Your old card is automatically closed once a replacement is issued for loss or theft.
Helpful Tips
- Update your address before ordering if you moved recently.
- Ask for expedited shipping if you need the card urgently.
- Set up mobile wallet after activation for quick temporary use.
FAQs
Will my card number change?
Will my card number change?
For lost or stolen cards, yes. For damaged cards, sometimes the number stays the same.
Will autopay be affected?
Will autopay be affected?
You may need to update your card number with merchants after replacement.